Contacting North Plains for Support

Technical Support:

•	help@northplains.com

•	T: 416-345-1900

•	F: 416-599-0808

Updates and Bug Fixes

Any Xinet customer can receive email notifications about new releases by getting on the Xinet customer newsletter mailing list. Send email to:

•	xinetreleases@northplains.com

Include your serial number and the email address you would like to use. You will be notified of any new release that becomes available.

Technical Support Resources

Technical support is available to customers who have purchased North Plains software with a valid maintenance contract. To access our AIX support site, visit http://www.northplains.com and click Xinet Portal at the top of the home page.

Enter your User Name and Password and click Go.

•	For documentation

Click Downloads > Documentation.

•	For installers and Release Notes

Click Downloads > Released Software.

•	For technical information

Click TECHNOTES.