System Requirements Guide : Contacting North Plains for Support

Contacting North Plains for Support
Technical Support:
Updates and Bug Fixes
Any Xinet customer can receive email notifications about new releases by getting on the Xinet customer newsletter mailing list. Send email to:
Include your serial number and the email address you would like to use. You will be notified of any new release that becomes available.
Technical Support Resources
Technical support is available to customers who have purchased North Plains software with a valid maintenance contract. To access our AIX support site, visit and click Xinet Portal at the top of the home page.
Enter your User Name and Password and click Go.
Click Downloads > Documentation.
Click Downloads > Released Software.